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iPlum: Safely Talk with Your Physician or Healthcare Professional

Doctor talking on the phone with patient.

This content material was produced in partnership with iPlum.

In right this moment’s data-driven world, healthcare professionals want a safe and dependable solution to talk with their shoppers — and simply as importantly, one which’s compliant with the Well being Insurance coverage Portability and Accountability Act (HIPAA). With the necessity to shield affected person knowledge, HIPAA requires that every one digital communication containing protected well being data have to be safe, encrypted, and correctly documented. That is the place iPlum is available in, providing safe patient-to-physician communications which are HIPAA compliant. Sure, as a household physician this implies you’ll be able to talk simply along with your sufferers and test on their well-being. Proper now, it can save you 25% while you join an annual plan.

“Hey Richard, we’re trying ahead to seeing you right this moment at Dr. Ford’s colonoscopy clinic!”

Think about a textual content message like this, meant for you, going to the flawed quantity, or being intercepted by somebody in your life, perhaps a colleague. It’s not simply an embarrassing occasion, however may really be a severe breach of federal rules — put in place to guard you from precisely this form of factor. That’s exactly why , or slightly compliant communications are so necessary.

The iPlum platform is a safe messaging and calling service that gives healthcare professionals a solution to talk with their shoppers in a HIPAA-compliant method. Sufferers and healthcare proponents can talk, securely and safely, whether or not that’s confirming or establishing appointments, sharing private well being data, and even simply checking in on each other. You might be stunned to search out out that one of many major methods HIPAA rules are violated is as a result of when delicate data exchanges arms, identities are usually not verified. Proof of identification is a should when sharing extraordinarily delicate well being data, as you by no means know who’s on the opposite finish of these digital communications. These measures stop the associated knowledge — which may very well be dangerous in some circumstances — from falling into the flawed arms. Think about in case your analysis was shared with neighbors, colleagues, or strangers.

doctor discussing results with patient

iPlum gives safeguards in opposition to unauthorized entry, through the use of identification checks, locking down the associated knowledge and data, and establishing sturdy controls for reporting and auditing. It really works like this. You’re issued a second quantity that acts like an additional wi-fi line tied to your present cellular quantity, after which, you employ iPlum as a separate devoted interface (full with distinctive ringtones and customized notifications) for encrypted messaging and calling along with your healthcare professionals — it’s the opposite method round for docs speaking with shoppers and/or sufferers. With end-to-end encryption, all communication between the concerned events is protected, from the time the message is distributed to the time it’s obtained. This ensures that even when a message is intercepted, the delicate data contained inside is absolutely protected, basically scrambled behind that encryption.

You should use iPlum to document calls and create voicemail transcripts, too. This makes it straightforward to maintain data of necessary messages and calls, together with the date, time, and content material of every. This data can be utilized to reveal HIPAA compliance if required, and will also be used for auditing functions. Most significantly, it’s secured, encrypted, and never out there for entry on a susceptible server or system – pesky hackers can’t scoop it up and use it in opposition to you. protocols name for this identical safety and encryption.

As HIPAA compliance additionally requires, iPlum workforce accounts enable for and help a number of practitioners, however extra importantly, firms can handle and safe all healthcare staff from this central platform. Along with stringent controls, this meets HIPAA’s archive necessities.

The iPlum Telephone Tree, a cellular cloud telephone system, provides an auto-attendant, with devoted extensions, and it’s straightforward to arrange. Incoming callers are at all times greeted appropriately and transferred to the proper extension with out having to work together with an operator or receptionist. There is no such thing as a extra price, regardless of it being a key requirement for contemporary healthcare practices.

Lastly, and simply as importantly, iPlum is intuitive and user-friendly. It’s out there for each iOS and Android cellular gadgets and can be utilized on desktop and laptop computer computer systems, together with Chromebooks. This makes it straightforward for healthcare professionals to speak with shoppers, whether or not they’re within the workplace or on the go, with out having to spend valuable time studying the ins and outs of difficult software program. Nobody must put money into unique or proprietary {hardware} both, as a result of it’s accessible on gadgets that everybody already has.

Sufferers not often get to see the executive aspect of HIPAA violations, however do you know that civil breaches can accrue as much as $50,000 in fines per violation? In the meantime, willful neglect, which means somebody knowingly breaches HIPAA, with out well timed correction can lead to a positive of as much as $1.5 million. It’s severe enterprise, so guaranteeing the communications are appropriately protected is in everybody’s finest curiosity — not simply the affected person’s!

General, iPlum is a safe, dependable, and easy-to-use platform for healthcare professionals to speak with shoppers in a HIPAA-compliant method — enabling true HIPAA texting and communications. With its end-to-end messaging encryption, calling and safe voicemail, and slick user-friendly interface, iPlum is the right answer for healthcare organizations that want to guard their shopper’s delicate data whereas speaking effectively. There are month-to-month and annual HIPAA compliant plans out there with devoted telephone numbers. Annual plans are at present discounted by 25%, making them the extra engaging choice over month-to-month plans.

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