AI know-how is a Chat Marketer’s playground.
And ChatGPT is the groundbreaking new addition to this revolution.
The AI software may also help dramatically enhance your advertising efforts, from creating extra custom-made conversations to saving oodles of time on buyer help responses.
Actually, you may combine ChatGPT with Manychat following a number of straightforward steps.
Let’s discover precisely easy methods to do it 🚀
Firstly, what’s ChatGPT?
The brainchild of OpenAI, ChatGPT – Generative Pre-trained Transformer 3 – is a pure language processing software pushed by AI know-how.
Utilizing 175 billion machine studying parameters, ChatGPT is skilled by processing billions of information factors gathered from the web. It’s then fine-tuned by people to supply easy-to-understand responses in conversational contexts.
No stranger to AI know-how, OpenAI is the corporate behind DALLE•2, a preferred AI artwork generator, and Whisper, an automated speech recognition system.
In accordance with evaluation by Swiss financial institution UBS, ChatGPT is the fastest-growing client app of all time.
In January 2023, simply two months after launch, it’s estimated that ChatGPT had 100 million energetic customers. For comparability, it took 9 months for TikTok to achieve 100 million.
What are the advantages of ChatGPT?
Utilizing ChatGPT with Manychat can supercharge your clients’ expertise, leading to extra personalised and interesting conversations.
ChatGPT can be utilized to enhance customer support, by offering a tailor-made response to a person buyer, serving to increase buyer loyalty.
It might additionally produce speedy responses to customer support queries and supply round the clock help.
Actually, ChatGPT may also help cut back prices related to hiring extra customer support employees to deal with busy help instances.
Along with customer support wants, ChatGPT can be used to assist drive gross sales.
For instance, for lead technology, ChatGPT can ship custom-made advertising messages on the proper time. To boost the eCommerce expertise, it will probably ship personalised product suggestions primarily based on a buyer’s buy historical past.
ChatGPT also can help a number of languages, which is nice for bilingual or multilingual chatbots. Prospects will have the ability to communicate their native language, participating in a dialog tailor-made to their wants.
On the flip aspect, there are additionally some limitations, together with:
- Producing plausible-sounding however incorrect info: ChatGPT does subject a warning that it will probably produce incorrect or biased responses, and doesn’t have info for occasions that occured after 2021.
- Room for enchancment: When you’re utilizing ChatGPT for particular use circumstances, it’s possible you’ll have to additional fine-tune responses for it to supply the solutions you need.
- Limitations in understanding context: Whereas OpenAI touts ChatGPT as understanding context and nuances to a excessive diploma, it does nonetheless wrestle to know context, particularly sarcasm and humor. It could additionally produce responses which can be technically right however is probably not 100% correct by way of context or relevance.
Tips on how to combine ChatGPT with Manychat
Now you perceive the perks and downsides of ChatGPT, right here’s easy methods to combine it along with your Manychat account.
Create a ChatGPT account and generate API keys.
Step 1: First, you’ll want a ChatGPT account. Go to the OpenAI web site, and create an account by clicking the “Get Began” button.
Step 2: To create an account, enter your e mail tackle and create a password.
After you have created an account, you can be greeted by this dashboard.
Step 3: On the highest right-hand aspect, you’ll see your account icon. Click on your icon to disclose a drop-down menu. Choose “View API Keys”.
Step 4: From there, you’ll see your API Keys. To create a brand new one, click on “Create New Secret Key”.
It’s going to generate a brand new API key.
Step 5: Copy your new API key and put it aside someplace protected as you have to it for the combination.
Use Manychat’s HTTP Request function to attach your ChatGPT account.
⚠️ Ensure you’ve upgraded to a Manychat PRO account, and have the Chat GPT API key you created within the earlier step helpful.
Step 1: In Manychat, navigate to the “Flows” part and create a brand new movement by choosing “Begin from Scratch”.
Step 2: Within the new movement, navigate to Actions, and choose the “HTTP Request” or “Exterior Request” motion.
Step 3: Configure it to make use of the Chat GPT API by coming into the API endpoint URL, technique (POST), and headers.
Step 4: Paste the API key you copied out of your Chat GPT account into the “Key” area.
Step 5: Within the “Request Physique” area, enter the parameters required by ChatGPT to generate a response. These might embody textual content inputs or particular parameters that Chat GPT requires for producing the response.
Step 6: Save the HTTP Request motion and take a look at the combination by clicking the “Click on to check your request” button.
And also you’re performed!
Closing ideas
Utilizing ChatGPT with Manychat can present a strong basis for extra personalised buyer experiences, whereas lowering service prices and gathering extra knowledge to assist enhance engagement and drive extra gross sales.
As with every fledgling know-how, it’s necessary to notice that OpenAI has warned that misinformation, although it’s delivered in an authoritative manner, is a basic and ongoing subject with ChatGPT.
On the flip aspect, it’s clear that ChatGPT is a crucial software for entrepreneurs and enterprise house owners to leverage to enhance clients’ general model expertise.
And also you’re performed!
High 3 helpful ChatGPT and Manychat use circumstances
Our Manychat group has used ChatGPT with Manychat for a wide range of use circumstances together with:
- Asking for and confirming buyer particulars for bookings and appointments.
- Responding to an intensive record of buyer FAQs.
- Creating a novel character, tone of voice, and even a face to your chat assistant.
- Constructing a digital assistant to streamline workflows and improve buyer experiences.
- Bringing a fictional character from a widely known novel and a celebrated historic determine to life.
With that in thoughts, listed here are three use circumstances you need to use ChatGPT with Manychat for your small business, and easy methods to set them up.
⭐ Customer support
ChatGPT can present fast responses to widespread buyer queries, corresponding to order standing, transport info, and return insurance policies.
Right here’s easy methods to set it up:
- Create a brand new movement in Manychat and add the “ChatGPT” motion step to your movement.
- Enter the client’s question because the enter to the ChatGPT motion.
- Create a brand new message that incorporates the response generated by ChatGPT.
Join the message to the subsequent step in your movement to proceed the dialog.
🚀 Lead technology
ChatGPT engages with potential clients and collects details about their wants and preferences to assist create extra focused advertising campaigns.
Right here’s easy methods to get began:
- Create a brand new movement in Manychat and add the “ChatGPT” motion step to your movement.
- Arrange a welcome message that prompts the person to reply some questions on their wants and preferences.
- Add a collection of questions. ChatGPT will use these to generate a extra personalised response. For instance, “What sort of product are you interested by?” or “What options are necessary to you?”
- Create a brand new message that incorporates the response generated by ChatGPT, together with any follow-up questions.
Add a call-to-action that encourages the person to join extra info or request a session.
⚡ Product suggestions
ChatGPT analyzes buyer preferences and behaviors to supply personalised product suggestions.
Listed below are the step-by-step directions:
- Much like the lead technology movement, arrange a welcome message that prompts the person to reply some questions on their wants and preferences.
- Add a collection of questions that ChatGPT will use to generate a extra personalised response. For instance, “What sort of merchandise have you ever bought prior to now?” or “What are you in search of in a brand new product?”
- Use ChatGPT to research the client’s responses and generate an inventory of beneficial merchandise.
Create a brand new message that incorporates the beneficial merchandise and embody a call-to-action to assist drive gross sales. To incentivize the sale, add a coupon code for a reduction on their buy.
Closing ideas
Utilizing ChatGPT with Manychat can present a strong basis for extra personalised buyer experiences whereas lowering service prices and gathering extra knowledge to assist enhance engagement and drive extra gross sales.
As with every fledgling know-how, it’s necessary to notice that OpenAI has warned that misinformation, although it’s delivered in an authoritative manner, is a basic and ongoing subject with ChatGPT.
On the flip aspect, it’s clear that ChatGPT is a crucial software for entrepreneurs and enterprise house owners to leverage to enhance clients’ general model expertise.
The contents of this weblog have been independently ready and are for informational functions solely. The opinions expressed are these of the writer and don’t essentially mirror the views of ManyChat or some other get together. Particular person outcomes might differ.
